About Otro

Otro is the platform. Independent specialists do the work.

Otro is an Australian platform that connects patients with AHPRA-registered specialists for independent written second opinions. Every review is prepared and signed by a named Australian specialist, and every report is reviewed by our Chief Medical Officer before it reaches you.

§ Position

A serious second opinion has historically required a personal referral, weeks of waiting, and a second round of appointments many patients never end up attending. Otro exists to change that.

We are a privately held, Australian-owned platform with no commercial relationships to hospitals, insurers, pharmaceutical manufacturers, or device companies. That independence — the ownership kind — is what allows the specialists on the platform to give you an honest, conflict-free written opinion.

§ 01 · How the model works

Two independent parties. One document.

The platform

Otro

Connects you to a matched specialist
We triage your case, identify the right specialty, and invite a qualified independent reviewer.
Handles the infrastructure
Secure document intake, identity verification, billing, and delivery — so the specialist can focus on the case.
Sets the standard
A consistent report structure every reviewer follows, so you know what you’re getting before you submit.
CMO review on every report
Our Chief Medical Officer reviews every finalised report for structure, clarity, and completeness before release — a second pair of clinical eyes, every case.
Does not issue clinical opinions
Otro is not your doctor. We curate the panel; the specialist forms and signs the opinion.
The reviewer

Your specialist

Named in your report
Your reviewer signs the report in their own name, with specialty, fellowship, and AHPRA registration disclosed.
AHPRA-registered, Australian
Currently practising consultant-level specialists at leading Australian hospitals.
Independent of your treating team
No prior treating relationship with you, and no referral or financial relationship with your current care providers.
Accountable for the clinical content
The clinical impression, assessment, and recommendations are theirs — as they would be for any specialist report.
§ 02 · What independence means here

Independence is about who owns the platform.

Second-opinion services are only as honest as their ownership. Otro is a privately held, Australian-owned company. We have no equity stake held by hospital groups. No in-kind arrangements with pharmaceutical manufacturers. No referral fees, no kickbacks, no sponsored listings on our reviewer panel.

That structural independence is what allows the specialists on the platform to give you a genuine second opinion. They are named in the report. They are accountable for the clinical content. And because nothing in our commercial model depends on them agreeing with your treating team, they don't have to.

For every case we run a conflict check: the reviewer confirms no prior treating relationship, no referring relationship, and no financial relationship with the parties involved in your current care. It's a small step. It is the one that makes the rest of the process meaningful.

§ 03 · Principles

Six principles we hold to, case by case.

01

Patient-led by default

You engage Otro directly. We do not take referrals from treating clinicians or hospitals that could compromise the opinion.

02

Specialist-signed reports

Every report is signed in the specialist’s own name, with specialty, fellowship, and AHPRA number disclosed.

03

CMO review, every case

Our Chief Medical Officer reviews every report before release — checking structure, clarity, and completeness, never the clinical conclusion.

04

Per-case conflict checks

Reviewers formally declare no treating, referring, or financial relationship with your care — every case.

05

Plain language, specialist rigour

Reports are readable by the patient and actionable for a GP. We hold reviewers to both standards.

06

Australian by default

Australian-qualified specialists, Australian data residency, Australian privacy law. No exceptions.

§ 04 · The specialist panel

Named specialists. Consistent standards.

Your reviewer's identity and credentials are disclosed in the report itself — specialty, fellowship, hospital appointment, AHPRA registration. Because that's where a treating GP expects to read them, and because accountability starts with a name.

50+
years of combined clinical experience across the specialist panel
16
specialties and sub-specialties currently covered
100%
of reports reviewed by our Chief Medical Officer before release
0
commercial arrangements with hospitals, insurers, or manufacturers
Panel composition
Consultant-level specialists
Hospital appointments
Leading AU tertiary hospitals
College membership
RACS, RACP, RACGP, RANZCO, RANZCP
Clinical experience
Minimum 8 years post-fellowship
Independence check
Per-case conflict declaration
Indemnity
Specialist indemnity insurance current
§ 05 · Ownership & disclosures

A short ownership register, on the record.

OwnershipPrivately held, Australian-owned
Chief Medical OfficerReviews every finalised report before release — checking structure, clarity, and completeness, never the clinical conclusion.
Hospital group equityNone
Pharmaceutical arrangementsNone
Medical device arrangementsNone
Insurer relationshipsNone
Reviewer compensationFlat per-case fee. Not contingent on the conclusion reached.
Sponsored listingsNever. There is no “featured specialist” tier.
Data residencyExclusively Australian data centres

Any material change to this register will be published on this page, dated, before it takes effect.

§ 06 · Contact

Talk to a person before you submit, if you'd prefer.

General enquirieshello@otro.com.au
Reply within one business day
Clinical coordinationclinical@otro.com.au
For case-specific questions before submission
Specialists & partnershipspanel@otro.com.au
AHPRA-registered specialists interested in joining the panel
Registered address
Otro Pty Ltd · Sydney NSW 2000 · Australia
Hours
Clinical coordination Mon–Fri, 9am–5pm AEST. Case submissions 24/7.

A named specialist.
An independent platform.

Ten minutes to submit. Charged only when a specialist accepts.