Contact Us

Have a question about our service? We are here to help.

Send us a message

Fill in the form below and we will get back to you as soon as possible.

Email

For general enquiries, email us at:

support@otro.com.au

Response time

We aim to respond to all enquiries within 1-2 business days.

Existing patients

If you already have an account, you can check the status of your case by logging in to your patient dashboard.

Referring a patient?

If you're a GP or specialist looking to refer a patient for an independent second opinion, please get in touch using the form. No formal referral is required for patients to submit a case directly.

Otro is a private service. Reports are not currently covered by Medicare or private health insurance.