Every opinion, CMO-reviewed. Fixed prices, no surprises.
Otro pricing is per review, not per hour and not per page. Your card is captured at submission and charged only when an AHPRA-registered specialist formally accepts your case. No subscription, no ongoing fees.
One AHPRA-registered Australian specialist reviews your documentation and prepares a full written opinion. Suitable for the majority of cases.
- ✓One independent specialist reviewer
- ✓Comprehensive structured written report
- ✓5–10 business days from acceptance
- ✓Downloadable PDF, yours to keep
- ✓Share directly with your treating doctor
Two independent specialists review your case separately, then produce a consolidated written opinion. Recommended for surgical, oncological, or multi-system cases.
- ✓Two independent specialist reviewers
- ✓Consolidated written report
- ✓7–14 business days from acceptance
- ✓Downloadable PDF, yours to keep
- ✓Ideal for complex or contested cases
Card captured at submission · Charged only on acceptance · No subscription · Additional specialists available on request
Not sure what you need to send us? See what documents you need for a second opinion.
What each review includes.
| Inclusion | Single · A$799 | Multi · A$1,299 |
|---|---|---|
| Structured written report | Included | Included |
| Purpose & scope section | Included | Included |
| Materials reviewed section | Included | Included |
| Clinical summary | Included | Included |
| Clinical assessment | Included | Included |
| Answers to your specific questions | Included | Included |
| Recommendations | Included | Included |
| Limitations & sign-off | Included | Included |
| Number of independent reviewers | 1 | 2 |
| Consolidated report | Not included | Included |
| Sub-specialist matching | On request | Included |
| Typical turnaround | 5–10 business days | 7–14 business days |
| Share with GP | Yes — PDF | Yes — PDF |
| Australian data residency | Included | Included |
Charged only when a specialist accepts.
You upload your documentation and enter card details. No charge occurs at this point.
We review your case for scope and specialty. If we cannot help, we tell you immediately — at no charge.
A qualified specialist reviews the case summary and formally accepts. Your card is charged on acceptance.
Your report is released to your account. No further charges. Nothing recurring.
Straightforward on what's covered — and what isn't.
Not claimable. Medicare does not cover private second-opinion services.
Not covered under extras or hospital cover at this time.
Some employers reimburse as part of wellbeing benefits. We can provide an itemised invoice on request.
Your report is prepared to inform your healthcare decisions. It is not an expert report or medico-legal opinion and must not be held out as one. If you need an opinion for litigation, insurance, workers' compensation, immigration or employment purposes, contact us before submitting — that is a different service on different terms.
Pricing questions, answered plainly.
When is my card charged?
At the moment a qualified specialist formally accepts your case — not at submission. If we cannot help, you are never charged.
What if my case is declined at triage?
You will not be charged. We will explain why, and where appropriate suggest alternatives.
Do I need a referral from my GP?
No. If you have your documentation, you can submit directly. Many patients let their GP know they are seeking a second opinion; it is not required.
Can I request a specific specialist?
Otro matches cases to the most appropriate available specialist. We do not disclose individual reviewer identities, which protects both their independence and their privacy.
Is there a turnaround guarantee?
Single reviews are typically delivered in 5–10 business days and multi-specialist reviews in 7–14 business days from acceptance. If your case is delayed, we will contact you.
Can I get a refund?
Your rights under the Australian Consumer Law come first and are not excluded by our terms. If your report is materially late, or does not meet the standard we describe, contact us — where a failure can be put right, we will put it right, and where it is a major failure you may choose a refund instead. You can also cancel at no cost any time before a specialist accepts. Once a specialist has accepted and begun the review, fees are not refundable for a change of mind.
Are additional specialists available beyond a multi-review?
Yes — a third-reviewer addition can be arranged on request at an additional fee. Please contact us before submitting.
No charge until
a specialist accepts.
Submission takes about ten minutes.
Submit your case