Otro.
Our service

The review, from submission to delivered report.

Otro provides independent, written second opinions by AHPRA-registered Australian specialists. You upload your documentation; we match your case to a qualified reviewer; you receive a comprehensive written opinion you own and can share with your treating doctor.

Turnaround
5–10 business days
Format
Written report, PDF
Pricing
From A$799
Charged
Only on acceptance
§ 01What you receive§ 02The five-stage process§ 03Who reviews your case§ 04Anatomy of a report§ 05What we can and can’t do§ 06Privacy & data
§ 01 · What you receive

Not a phone call. A document.

A written report is rigorous, reviewable, and shareable. You keep it, reference it, and give it to whoever you need to.

01A comprehensive written reportStructured and plain-language. Not a letter, not a note.
02A specialist’s clinical assessmentTheir own analytical opinion, based on your documentation alone.
03Honest appraisal of your current planAgreement, caveats, or alternatives — explained, not dismissed.
04Clear recommendationsActionable next steps worth raising with your GP.
05A downloadable PDF, yours to keepShare it with anyone on your care team. No vendor lock-in.
§ 02 · The process

Five stages. No back-and-forth unless something is genuinely missing.

01Day 0SubmitYou create a free account, upload referral letters, imaging and pathology, and describe your case in your own words. Card captured securely — no charge yet.
02Day 1TriageOur clinical coordinator confirms we have what we need and identifies the specialty. If anything is missing, we contact you. If the case is out of scope, we tell you right away.
03Day 2MatchWe pair your case with an AHPRA-registered Australian specialist who has expertise relevant to your condition and no connection to your treating team. On acceptance, your card is charged.
04Days 3–8ReviewThe specialist reviews your full documentation, forms an independent clinical impression, and drafts the report against our standard structure.
05Days 8–10DeliverThe finalised report is released to your account as a PDF. You receive a notification, download it, and share it however you choose.

If your case needs a multi-specialist review, stages 03–05 run in parallel across both reviewers before being consolidated.

§ 03 · Who reviews your case

Qualified, independent, matched to the case.

Otro does not publish individual specialist profiles. This is deliberate. It protects both your privacy and the independence of our reviewers — and it keeps focus on the document itself rather than on names.

AHPRA-registered

Independently verified against the national register on every engagement.

Relevant expertise

Matched to the specialty your case requires — and sub-specialty where applicable.

Genuinely independent

No prior treating relationship with you; no financial relationship with the parties involved in your care.

Currently practising

Active clinicians appointed at leading Australian hospitals or institutions.

Specialties covered
Surgical oncologyAHPRA
Orthopaedic surgeryAHPRA
General surgeryAHPRA
UrologyAHPRA
CardiologyAHPRA
Respiratory medicineAHPRA
NeurologyAHPRA
GastroenterologyAHPRA
EndocrinologyAHPRA
HaematologyAHPRA
RheumatologyAHPRA
RadiologyAHPRA
DermatologyAHPRA
ENT surgeryAHPRA
Obstetrics & gynaecologyAHPRA
PsychiatryAHPRA

Further sub-specialist expertise available on request. If your case is outside our capability, we'll tell you before accepting.

§ 04 · Anatomy of a report

Structured identically, every time.

Every Otro report follows the same seven-section structure, written to a standard your GP can work with directly. You know what you're getting before you start.

01
Purpose of this review
Why the opinion was requested, and the specific questions you asked — carried forward from your submission.
02
Materials reviewed
A full, itemised list of every document the specialist examined. Transparent and reproducible.
03
Clinical summary
The specialist’s own-words reconstruction of your case from the materials you provided.
04
Clinical assessment
Their analytical opinion on the diagnosis or plan, with reasoning.
05
Answers to your questions
A direct, numbered answer to each question you submitted with your case.
06
Recommendations
Clear, actionable next steps.
07
Limitations & sign-off
Explicit scope of the opinion, plus the specialist’s name, AHPRA registration, and date.
Otro · COVERCase #AU-26-0418
Independent Second Opinion Report.
Prepared by Dr. ██████████ · AHPRA-registered
page 01 / 14confidential
§ 05 · What we can & can't do

A written opinion is not a new treating relationship.

Review existing medical documentationINCLUDED
Provide a written specialist opinionINCLUDED
Suggest alternative considerations worth raising with your GPINCLUDED
Answer a defined, specific clinical questionINCLUDED
Order new investigations on your behalfNOT INCLUDED
Prescribe medications or write referralsNOT INCLUDED
Provide ongoing treatment or follow-up careNOT INCLUDED
Communicate directly with your treating teamNOT INCLUDED
Replace the relationship with your GPNOT INCLUDED

Otro reports are opinion-only and intended to support — not replace — your relationship with your treating doctor.

§ 06 · Privacy & data

Your records stay in Australia. So does your report.

Encrypted in transit and at rest

TLS 1.3 to the browser; AES-256 at rest. Signed URLs for all document downloads.

Australian data sovereignty

All documentation and reports are stored exclusively in Australian data centres.

Privacy Act 1988 compliant

We operate as a health service provider under Australian privacy legislation.

You own your data

Export or delete your records on request. We retain only what we are legally required to.

Ten minutes to submit.
Five to ten days to clarity.

Card captured at submission, charged only when a specialist formally accepts your case.

Submit your case →See pricing